How to make an Appointment
- Book online via our triage system
Registration is required to use this service, please see our Register for Online Services page for further information - In Person
- Call Reception on 020 8947 2579 during opening hours.
- Appointments are offered in an appropriate time frame after completing our triaged medical form.
Appointment Information
We will always endeavour to let you book an appointment with the doctor of your choice at a time that suits you best. This is obviously not always possible especially at times of high demand (usually around the holiday periods) and when doctors are on holiday. We are constantly reviewing the appointment system to offer a range of availability.
Children under sixteen must be accompanied by an adult.
If more than one member of your family wishes to be seen, please make a separate appointment for each person.
On arrival at the surgery for your appointment, please report to the reception window and let the receptionist know you have arrived.
Test result and follow up appointments
If you have received a text message requesting you to book an appointment to discuss your results, please contact us on 02089472579
Where a follow up appointment is required our clinicians will book you into the clinic or request the reception team to assist you.
Nurse Appointments
Nurse appointments for patients of all ages are made via calling the reception team on 020 8947 2579
Interpreters
Please ask a receptionist to book an interpreter who speaks your language. Your appointment time may be limited by the availability of this service.
Home Visits
Home visits are for our housebound patients; please be assured that if you do genuinely need a home visit we will happily arrange this. You must be within our catchment area to be legible for home visits.
For more information regarding home visits please click
Cancelling Your Appointment
If you have booked an appointment with a Doctor, Nurse or other member of staff, it is really important to let us know if you need to cancel it.
Methods for cancelling your appointment are:
- Via the NHS app or Patient access
- Call Reception on 020 8947 2579
- In Person
- Reply to your booking confirmation
- Reply to your booking confirmation text message
Why is it important to tell us you want to cancel your appointment?
Many patients fail to cancel their appointments each month; this wastes a lot of valuable Doctor and Nursing time and also means everyone waits longer to be seen.
By telling us in good time that you cannot keep an appointment, we can offer your appointment to someone else. This helps us to reduce waiting times and means everyone can be seen sooner.
Appointment Times
The surgery is open for appointments Monday to Friday between 8am and 6.30pm.
In addition, we open early for appointments on Wednesdays,Thursdays and Fridays at 7.30am. On Wednesdays and Thursdays we have appointments until 7.30pm.
These extended opening hours are for pre-booked appointments only and no other services are available at those times.
NHS App
By clicking the image below, you can access more information on how to use the NHS App.
